SmileBack integrates with the platforms and services you depend on to run your business. Get even more out of your client feedback data by having access to it via multiple channels.
ConnectWise is a leading business management platform that helps technology companies achieve greater accountability, operational efficiency, and profitability. SmileBack’s deep integration with ConnectWise allows your client feedback data to flow seamlessly back and forth between the two platforms, removing any extra work for you and making the information you need easily accessible at all times.
ConnectSMART helps service providers improve productivity and get better visibility into key business metrics with beautiful dashboards and reports. By integrating ConnectSMART and SmileBack, you get an in-depth view of how your clients are rating your service. Use ConnectSMART’s deep reporting tools to make sure you’re addressing issues right away, and ensuring continued client loyalty.
BrightGauge is a business intelligence platform that enables IT service providers to generate customizable dashboard and performance reports based on their unique data sources. With the SmileBack integration (via Dropbox), you can apply BrightGauge’s analysis capabilities to your client feedback data. Create live-updating dashboards that give you immediate visual updates about your incoming reactions.
Dropbox, a file-sharing and cloud storage solution that IT admins trust, allows you to share, sync, and collaborate on files securely. By connecting SmileBack and Dropbox, you get direct access to all of the feedback data we capture about your clients synced automatically. From there, you can drill-down into your data and gain better, tailored insights into your overall service delivery.
Zapier lets you easily connect the web apps you use, making it easy to automate tedious tasks. With Zapier, you can turn each client reaction captured by SmileBack into a trigger that produces an action in one of thousands of other apps. Want to receive a push notification on your phone every time you get a negative reaction? This integration makes that possible.