Join Our Team

Change the way companies interact with their customers. Change your career with SmileBack.

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Happy people create happy customers

We’re committed to investing in our team members. Beyond offering competitive pay, we also offer some top-notch perks based on what our employees want and value.

education-support

Continuing education support

Transit pass reimbursement

Transit pass reimbursement

On-site head and neck massage

On-site head and neck massage

A casual dress code

A casual dress code

Company excursions

Company excursions

All the snacks you can eat!

All the snacks you can eat!

Who we are

Building a successful company is only possible through positive intention and active commitment. More than 45,000 companies now use SmileBack to provide feedback to their service providers. We’ve grown a lot in the last few years, and we tell our potential team members the same thing we tell our own customers: when we succeed, we succeed together.

Why we do what we do

We believe in people, which is why we created an easy-to-use product that helps companies listen to their clients and build customer relationships that last.

What we’re looking for

At SmileBack, we embrace the various backgrounds that make individuals unique and strive to create a work environment that enables our employees to expand their own skills and experience.

Redefine the meaning of great customer service

We are currently seeking talented and motivated individuals with a passion for technology and customer centricity. Browse our current job openings and advance your career with SmileBack.

Don’t see a job that’s right for you?

Check back to view new job openings or submit your application via careers@smileback.io and we’ll be in touch when a job opens that fits your particular talents.