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Gain vital information about your customer experience with genuine feedback at the close of every customer support interaction.
Inform your sales process with valuable data about your customer journey from sale to satisfaction.
Build lasting customer relationships by providing meaningful solutions as soon as problems arise.
Gain a reputation for exceptional customer service that builds brand loyalty and increases revenue.
Connect your customer feedback with your existing client data in ConnectWise Manage to give you a deeper understanding of each request.
Apply BrightGauge’s analysis capabilities to your client feedback data. Create dashboards that give you immediate updates on new reactions.
By integrating ConnectSMART, you get an in-depth view of how your clients are rating your service. Use ConnectSMART’s deep reporting tools to address issues right away.
With our Dropbox integration, you get direct access to all of the feedback data we capture about your clients, synced automatically.
With Zapier, you can turn each client reaction captured by SmileBack into a trigger that produces an action in one of thousands of other apps.
